Vizgro Tech offers a complete portfolio of solutions to help you maximize opportunities for acquiring, retaining andgrowing your customer base.
Vizgro Tech, a TRAI licensed multi-lingual Call Center / Customer Support Service provider has the following world class infrastructure :
PRI line from Reliable Telecom provider
Customizable CRM software.
Asterisk Server
Predictive and Progressive dialers
Latest desktops
Networking with components from Cisco & Lucent Technologies
Fiber-optic Internet connectivity from two reliable ISP
Redundant UPS backed-up by diesel generator for uninterrupted service
Centrally located office with excellent ambience
Vizgro offersthe following telemarketing, technical support and customer support services
Expertise
Inbound Services | Other Services | Outbound Services |
Answering Service | Email Support | Promotions |
Order Taking Services | Live Chat | Appointment Setting |
Complaint Resolution | Document Management | Content Tracking |
Account Status | Data Entry | Surveys & Polling |
Help Desk | Data Collection | |
Lead Generation |