Technical & Customer Support ⁄ Call Center

Vizgro Tech offers a complete portfolio of solutions to help you maximize opportunities for acquiring, retaining andgrowing your customer base.

Vizgro Tech, a TRAI licensed multi-lingual Call Center / Customer Support Service provider has the following world class infrastructure :

  • PRI line from Reliable Telecom provider

  • Customizable CRM software.

  • Asterisk Server

  • Predictive and Progressive dialers

  • Latest desktops

  • Networking with components from Cisco & Lucent Technologies

  • Fiber-optic Internet connectivity from two reliable ISP

  • Redundant UPS backed-up by diesel generator for uninterrupted service

  • Centrally located office with excellent ambience

Vizgro offersthe following telemarketing, technical support and customer support services

Expertise

Inbound ServicesOther ServicesOutbound Services
Answering ServiceEmail SupportPromotions
Order Taking Services Live ChatAppointment Setting
Complaint Resolution Document ManagementContent Tracking
Account Status Data EntrySurveys & Polling
Help DeskData Collection
Lead Generation